Support

If you need technical help, you may reach one of three ways:

• Call: (736) 241-3400 x1300 (during office hours 8:00 AM to 4:00 PM)
• Email: isd728.org/LetsChat
• Schedule an on-site visit.

• A desktop or laptop computer is preferred to access your classes.
• Mobile devices with larger screens such as Chromebooks and iPads are also good choices.
• Mobile devices with smaller screens such as smart phones will not provide the best experience and functionality necessary for Online728 courses.

• This is not recommended. Mobile devices with smaller screens such as smart phones will not provide the best experience and functionality necessary for Online728 courses.

• Yes. Online728 courses use multimedia tools that are best viewed with high-speed internet, so having the proper connection is essential.
• It is also important to have a reliable internet connection at home, or at a place where you can access the internet on a consistent basis.
• We also recommend having a back-up plan if your internet connection becomes unavailable, i.e. going to a library, friend/relative’s house. Take this into consideration before enrolling in a fully online program.

• Any browser should work, though preferred browsers include Chrome, Firefox and Safari which can be downloaded for free online.

• In general, course access and assignments do not require any special software; however, certain courses may sometimes require specific software programs.
• Online728 students have access to @isd728.org Google Apps, where they can create and share Google documents, presentations, spreadsheets and more. Students also may have access to other software as provided during the courses.